Privacy Policy

Kinetik ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy ("Policy") explains how we collect, use, disclose, and safeguard your information when you access or use our platform ("Platform"). By using our Platform, you agree to the terms outlined in this Policy. If you do not agree, please refrain from using our Platform.

1. Information We Collect

1.1 Information You Provide

• Account Information: Name, email address, phone number, payment details, mailing address, and other identifiers.
• Challenge Submissions: Content, documents, or materials submitted to contests or Challenges.
• Communication Records: Content of emails, chat messages, or support requests.
• Profile Information: Optional details such as bio, profile photo, and professional or educational background.

1.2 Automatically Collected Information

• Device Information: IP address, device type, operating system, browser type, and configuration.
• Usage Data: Pages visited, clicks, scrolling, search queries, and time spent on each section.
• Location Data: Approximate location from IP address or device settings.
• Log Files: Timestamps, error logs, and diagnostic information.
• Cookies: Data collected through cookies and other tracking technologies.

1.3 Third-Party Information

• Payment Processors: Transaction IDs, amounts, and status.
• Social Media Integrations: Data shared from linked accounts, including profile details.
• Marketing Partners: Data from analytics or advertising providers to enhance services.

2. How We Use Your Information

• Platform Operations: Account management, Challenge administration, and payment processing.
• Communication: Account confirmations, Challenge updates, and policy changes.
• Analytics and Personalization: Monitoring performance and personalizing experiences.
• Marketing and Advertising: Delivering targeted ads and promotional messages.
• Legal Compliance and Security: Compliance with laws, enforcement of agreements, and threat prevention.

3. Sharing Your Information

• With Companies and Participants: Sharing Challenge data for evaluation and prize distribution.
• Service Providers: Vendors for payment processing, storage, and analytics.
• Legal Obligations: Complying with subpoenas or governmental requests.
• Business Transactions: Transfers in mergers or acquisitions.
• Aggregated or Anonymized Data: Sharing non-identifiable data for research or analysis.

4. Retention of Information

• Indefinite Retention: Submissions, account records, and other data may be retained indefinitely to support Platform functionality and compliance with legal obligations.
• Deletion Requests: You may request the deletion of your personal data by emailing us at info@kinetikgigs.com. Requests will be processed promptly, though residual or backup data may remain in our systems for security or operational purposes.
• Inactive Accounts: We reserve the right to delete accounts inactive for a prolonged period, but notice will be provided before such deletion.

5. Your Rights

• 5.1 Access and Correction: You can access and update your personal information by logging into your account or contacting us for assistance.
• 5.2 Data Deletion: You may request deletion of specific personal data or your entire account. Contact us at info@kinetikgigs.com for support.
• 5.3 Marketing Preferences: Opt-out of marketing communications at any time by using the unsubscribe link in emails or updating your preferences in account settings.
• 5.4 Regional Rights:
  • California Residents: Under the California Consumer Privacy Act (CCPA), you may request details about how your data is used and shared, or opt out of its sale.
  • European Union Residents: Under the General Data Protection Regulation (GDPR), you have rights to access, correct, delete, or restrict processing of your data.
  • Other Jurisdictions: Additional rights may apply based on local laws. Contact us for more information.

6. Cookies and Tracking Technologies

• 6.1 What Are Cookies? Cookies are small text files stored on your device to enhance your browsing experience and support Platform functionality.
• 6.2 Types of Cookies We Use:
  • Essential Cookies: Required for core Platform features such as authentication and session management.
  • Analytics Cookies: Used to track usage patterns and improve service delivery.
  • Advertising Cookies: Used to deliver tailored advertisements and measure their effectiveness.
  • Performance Cookies: Help us understand and optimize site speed, reliability, and user experience.
• 6.3 Managing Cookies: You can manage cookie preferences through your browser settings or opt out of certain tracking technologies via industry-standard tools (e.g., AdChoices).

7. Security Measures

• Encryption: All sensitive data is transmitted securely using SSL/TLS protocols.
• Access Controls: Only authorized personnel have access to personal data.
• Data Minimization: We limit data collection and processing to the minimum necessary for legitimate purposes.
• Incident Response: We have procedures in place to respond promptly to data breaches or security incidents.

8. Third-Party Links

Our Platform may include links to third-party websites or services. We are not responsible for their content, policies, or practices. Review their privacy policies before interacting with them.

9. Children’s Privacy

The Platform is not intended for individuals under 18. We do not knowingly collect personal information from children. If you believe a minor’s information has been collected, contact us immediately at info@kinetikgigs.com.

10. International Data Transfers

Your information may be stored and processed in countries outside your own. By using our Platform, you consent to such transfers, which will comply with applicable laws and safeguards.

11. Updates to This Policy

We reserve the right to update this Policy at any time. Material changes will be communicated via email or prominent notices on the Platform. Continued use of the Platform after updates indicates acceptance of the revised Policy.

12. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Email: info@kinetikgigs.com